Privacy Policy

This Privacy Policy describes how personal data is collected, used and shared when you visit or make a purchase from our site

Information Collected

Device Information

When you visit the Site, some information will be automatically collected from your device, including information about your IP address.  Google Analytics, which does not identify visitors or collect any personal details, logs information and details of visitor behaviour patterns.  Device Information collected helps screen for potential risk and fraud, and helps to improve and optimize our Site.  Most web browsers automatically accept cookies, however, you may modify your browser setting to decline cookies.  If you choose to decline cookies you may not be able to sign in or use other interactive features of the site.  To find out more about cookies visit

Sign Up Form

When you enter your name and email address on the sign up form it is added to our Newsletter Mailing list.  We do not share or sell any of our e-mail subscribes to any third party.  You may unsubscribe from the list by simply following the link at the bottom of the email to unsubscribe.

Contact Us Form

When you enter your name, email address and question/comment on this form, it is used to communicate with you and answer your questions.  Once this has been resolved, unless it is required that this is kept on file for a legitimate reason, all the information is deleted.

Customer Order Information

When a purchase is attempted, or made, Customer Order Information such as name, billing address, delivery address, email, phone number, contact details, purchase details, the method of payment, credit card details, the method of delivery is collected in order for us to process the order.  As soon as the order has been processed the credit card information is removed.  All other customer information remains on the site unless we are requested to remove it.  Customer’s personal information is filed securely and is never shared with any third party.


European Resident

If as a European Resident you choose to share your personal information, for instance, place an order with us, your personal information will be transferred outside of Europe.  We will maintain your Order information for our records unless you ask that it be deleted from the site.


This Privacy Policy may be updated from time to time.

Contact Us
West Coast Institute of Aromatherapy
1212 Maple St, Vancouver, BC, V6J 3R8, Canada